ryanbp01
09-25-2008, 06:49 AM
Good Morning-
I know that we have had this discussion before and I know that I'm preaching to the choir. Although internet sales is evidently where Shopsmith is heading, I really wish that the catalogs would be mailed to owners. There are many times that using a computer is inconvenient and it would help in budgeting money for future purchases. While I have no issues with online purchasing, there are times when the catalogs have really come in handy. I think the last catalog came to me last year. Before anyone tells me to call customer service to process requests, I have been there, done that and was on hold for 30 minutes. No one answered and I hung up in frustration. I still believe that Shopsmith is missing the boat by not considering those owners who do not use computers for whatever reason.
So much for my $.02. Have a good one.
BPR
I know that we have had this discussion before and I know that I'm preaching to the choir. Although internet sales is evidently where Shopsmith is heading, I really wish that the catalogs would be mailed to owners. There are many times that using a computer is inconvenient and it would help in budgeting money for future purchases. While I have no issues with online purchasing, there are times when the catalogs have really come in handy. I think the last catalog came to me last year. Before anyone tells me to call customer service to process requests, I have been there, done that and was on hold for 30 minutes. No one answered and I hung up in frustration. I still believe that Shopsmith is missing the boat by not considering those owners who do not use computers for whatever reason.
So much for my $.02. Have a good one.
BPR